MENU

FAQS

Which areas do you cover?

Primarily Marlow, Maidenhead, High Wycombe, Cookham, Slough, Windsor, Beaconsfield, Gerrards Cross, Reading, Wokingham, Henley.  If your location isn’t listed above, don’t worry; we provide services to a wide range of clients over a wide area.  Please get in touch to find out if we can assist you.

What are your opening hours?

Monday-Friday, 8.30am – 4.30pm, however we frequently work outside of these times to attend client meetings and to make sure our service is delivered professionally and promptly.  Outside of normal office hours, emergency maintenance issues can be reported using our dedicated 24/7 hotline:  0844 858 4135.

Do you manage all sizes of blocks?

Absolutely.  The smallest property we manage has just two units, the largest have approximately seventy units.  Our skills and experience mean we can confidently provide an excellent service to all types of property.

How long have you been in business?

Alba Management Services began business as a partnership in 1989.  Following growth, we incorporated in 2015 to AMS Marlow Ltd t/a Alba Management Services. Our extensive experience means we have encountered most situations before and can guide our clients to the right solutions.

Which qualifications do you have?

Our team collectively hold the following qualifications:

MIRPM (Member Institute of Residential Property Management)

AIRPM (Associate Institute of Residential Property Management)

AssocRICS (Associate Royal Institution of Chartered Surveyors)

MARLA (Member Association of Residential Letting Agents)

The company is also an ARLA Licensed Agent which means we have to meet stringent requirements and hold Client Money Protection Insurance.

How do you protect my data?

We take our obligations under GDPR very seriously.  Please see our Privacy Notices for the different types of clients and customers we deal with.

Privacy Notice – Leaseholders

Privacy Notice – Tenants

Privacy Notice – Landlords

 

 

We hope you have found this useful but if you still have any questions please don’t hesitate to get in touch. Alternatively you may find like to find out more about us or take a look through our range of management services.

CLOSE